Technical Support
Please view are FAQ first! Many answeres to our frequently asked questions can be found here. If you still require technical support, please send an email message to
or use our web mail form below.
Your feedback is an important source for our product development, so feel free to get in touch. Although we try to answer all queries within 24 hours of receipt, we cannot guarantee this. However, if you haven't heard back from us within 4 business days, please resubmit your query; it might have gone missing or eaten by our anti-spam filter.
Free Phone Support
Is available for registered users seven days a week between the hours of 6:00am to 9:00pm Central Standard Time. Our support phone no. is given out upon completion of registration. There is currently no charge for phone support.
Custom Features
Let us know your individual business needs and we will be happy to give you a design quote and include them in Gem Master Pro for you.
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Our Privacy Policy:
Any personal info entered will be strictly confidential and will not be sold or distributed to anyone.
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To Use our
Web-Form:
Enter your Support Questions, Comments, or Suggestions Below.
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Additional Contact Info:
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Thanks for your interest in
Gold Calculator Software Products:
We are always happy to hear your comments, suggestions and support questions.
Gem & Jewelry Professional Business Management SoftwarePrecisionally designed with Your needs in mind! A must for All Jewelry Professionals!
Gem Master Pro - GemTracker Pro - Jewelry Master Pro - Pawn Loan Pro
Overview Features More Info Screen Shots
Jewelers / Gem Dealers / Cutters / Importers / Wholesalers / Manufactures / Retailers / Pawn Shop / Hobbyists / Rock Hounds - Hunters